Established in 1995, Pigott & Associates is an international consultancy firm based in North Carolina, USA.

Our focus is on advising and supporting major multi-national companies with the development and implementation of regional, international and global strategies for facilities and maintenance management of:

  • Office and retail portfolios
  • Manufacturing and R&D sites
  • Mission Critical buildings
  • LEED certified buildings

Market Knowledge

The P&A business model is underpinned by a broad and deep knowledge of the global FM market. We focus on identifying and interpreting emerging dynamics and trends that have direct relevance for our demand-side clients. Our innovative, proprietary market research reports are based on deep-dive studies of regions and market sectors. We take the time to listen to the requirements and concerns of CRE executives. We have thorough knowledge of all key suppliers in the major regions of the world, compiling and regularly updating in-depth profiles identifying, amongst other things, their key strengths and weaknesses. This research-led approach enables robust and sustainable outcomes across all P&A advisory services.

Delivering Value to our Clients

The processes that deliver value to our clients have been continually developed since P&A became established in 1995 and are based upon:

  • Reducing costs through competent, well trained people and the standardization and implementation of the right processes, systems and tools.
  • Deep knowledge and understanding of the dynamics and trends of the CRE, FM and maintenance support functions, as well as the associated international supply side functions.
  • A robust and fully aligned set of template processes, systems and tools that enable large multinational corporations to successfully source, assess and contract a complete range of integrated services and fit-for-purpose management information systems, by country, by region or globally.
  • The experience and specialist competencies and methodology to develop standardized sets of Service Level Specifications, (SLSs), Key Performance Indicators, (KPIs), and associated performance measurement tools and systems, across large internationally dispersed portfolios.
  • The ability to translate learning from the work P&A does in one sector or geography to other sectors and geographies.
  • The process to achieve strategic alignment between internal service functions and their customers, as well as external suppliers.
  • The ability to work synergistically and seamlessly with internal client teams.


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